Thanks for visiting our online store. Products are shipped only to US addresses. We charge a flat shipping fee of $5.95 per address shipped to, regardless of the number of items or quantities of an item. We use the US Postal Service Priority mail or FedEx for ground shipments. If you are sending to Hawaii, Alaska, Puerto Rico, the Virgin Islands or a military address - choose "ground" and your items will be sent via USPS priority mail for only $5.95. 2nd day FedEx is available for $15 and 3rd day FedEx (Express Saver) is available for $12 (only for the lower 48 states). We do not ship weekends and holidays. We try to keep all products in stock, but if for some reason we will be delayed in filling your order, we will notify you by phone or email. Sales Tax is charged only for orders delivered within the state of Texas. We are required to collect 8.25% tax for sales (including shipping) delivered in Texas. GiftWagon is located at 1704 Seamist Drive, #430, Houston, Texas 77008. Our phone number is 832-971-5473. OUR RETURN POLICY GUARANTEE is "UNCONDITIONAL". We offer a 30 day money back guarantee. You must be completely satisfied with your purchase or you may return it for a full refund of the purchase price (not including shipping). help@giftwagon.com